Rights and takedowns

Copyright and DMCA Policy

This policy explains copyright notices, counter-notices, removal and repeat infringement enforcement.

Effective date: 10 August 2026

1. Overview

Hologen respects intellectual property rights. This policy explains how to report content on HoloMatrix that you believe infringes copyright and how an uploader may respond.

This process is available to rights holders worldwide. The specific DMCA counter-notice and restoration rules apply where United States law is relevant.

Hologen may remove content under its Terms or Community Guidelines even where a copyright complaint is incomplete or later withdrawn.

2. Information required in a copyright notice

To help us act on a complaint, provide:

  1. your physical or electronic signature;
  2. identification of the copyrighted work, or a representative list if several works are involved;
  3. identification of the allegedly infringing material and information reasonably sufficient for us to locate it, such as the content ID, creator name, channel, title, URL or screenshots;
  4. your name, postal address, telephone number and email address;
  5. a statement that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent or the law;
  6. a statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act for the owner.

Please identify the particular material complained of. A general request to remove an entire account without identifying works and locations may be insufficient.

3. How to submit a notice

Email copyright notices to [email protected] with the subject line Copyright Notice.

You may also send a written notice to our Designated Copyright Agent:

Copyright Manager
Hologen Technologies Ltd
82 Seymour Place
London W1H 2NL
United Kingdom
Telephone: [ADD NEW COPYRIGHT BUSINESS NUMBER BEFORE PUBLISHING]
Email: [email protected]

Email is normally the fastest method. Attachments should be in a common, safe format.

4. What happens after a notice

We may check whether the notice contains the required information and request clarification. Where a notice is sufficiently complete, we may act expeditiously to remove or disable access to the identified material.

We may notify the uploader, provide the substance of the complaint, preserve relevant records and apply a copyright warning. We may also reject or decline to act on notices that are incomplete, abusive, fraudulent or unrelated to copyright.

Removal after a notice is not a court ruling that infringement occurred.

5. Counter-notice

If your content was removed because of mistake or misidentification, you may submit a counter-notice containing:

  1. your physical or electronic signature;
  2. identification of the material removed or disabled and where it appeared before removal;
  3. a statement under penalty of perjury that you have a good faith belief the material was removed or disabled because of mistake or misidentification;
  4. your full legal name, postal address and telephone number;
  5. where the DMCA applies, a statement consenting to the jurisdiction of the appropriate United States Federal District Court, or if your address is outside the United States, a judicial district in which the service provider may be found, and accepting service of process from the person who submitted the notice or their agent.

Send the counter-notice to [email protected] with the subject line Copyright Counter-Notice.

6. Forwarding and possible restoration

Where required, we may forward a valid counter-notice to the original complainant.

Under the United States DMCA process, content may be restored after no fewer than 10 and no more than 14 business days after the counter-notice is forwarded, unless the complainant tells us that court proceedings have been filed to restrain the uploader.

We do not have to restore content that independently breaches the Terms, Community Guidelines, app store rules or applicable law.

7. Repeat infringement policy

We maintain and reasonably implement a policy for terminating, in appropriate circumstances, users who repeatedly infringe copyright. A court judgment is not required before a copyright warning may be recorded.

A warning may be recorded where material is removed or disabled following a sufficiently supported copyright notice or other reliable evidence of infringement, subject to any counter-notice, retraction, review or court outcome. A warning is an account enforcement measure and is not itself a court determination that infringement occurred.

EventAction
First copyright warningContent removed or disabled, first warning, and possible request for rights evidence.
Second copyright warningContent removed or disabled, second and final warning, possible upload suspension and catalogue review.
Third copyright warningContent removed or disabled, creator access and account may be permanently closed, and account evasion prohibited.

A warning may be withdrawn following a complainant retraction, successful counter-notice, court outcome or our determination that it was issued in error.

We may terminate immediately for deliberate, fraudulent, commercial, large scale or especially serious infringement. We may also consider linked accounts and attempts to evade enforcement.

8. False or abusive claims

Do not knowingly misrepresent that content infringes or that content was removed by mistake. False statements may expose the sender to legal liability.

We may restrict accounts or reject submissions from people who abuse the reporting process.

9. Trademark, privacy and other complaints

A copyright notice is not the right process merely because you appear in a video or dislike it. Privacy, impersonation, harassment, trademark and other legal complaints may require different information.

Use the in-app report tool or email [email protected] and clearly identify the right involved, the content, your relationship to the matter and the action requested.

10. Privacy and disclosure

We process notices, counter-notices and related personal data to investigate claims, comply with law, enforce our terms and defend legal rights.

We may share a notice with the uploader and a counter-notice with the complainant. Do not include information that is not necessary for the legal process.

Further information is in the Privacy Policy.

11. Designated Copyright Agent

Copyright notices and DMCA counter-notices should be sent to the following designated copyright contact:

Copyright Manager
Hologen Technologies Ltd
82 Seymour Place
London W1H 2NL
United Kingdom
Telephone: [ADD NEW COPYRIGHT BUSINESS NUMBER BEFORE PUBLISHING]
Email: [email protected]

For account support, privacy, impersonation, harassment, trademark or other non-copyright matters, contact [email protected].